Frequently asked questions;
What payment do you accept?
We accept cash, cheque, PayPal and bank transfers.
When do I need to finalise numbers and make full payment by?
We ask for final numbers and payment six weeks before your event.
Do you require a deposit?
We require a £50 deposit at the time of booking to secure your date.
Can I make changes to a booking?
Yes! Changes are possible up to one month before your event.
Can I view before booking?
Yes! We have our very own studio where you are more than welcome to book an appointment and come along and have a look at our products before you book.
How do I book with Helles Belles Wedding Hire?
Contact us by phone or email and we will discuss your needs and arrange your booking. We always send written confirmation of your booking and ask for a £50 deposit to be paid at the time of booking. We are always happy to meet you at a venue of your choosing to discuss your booking and answer any questions you may have. Once you have booked we ask that you fill in and electronically sign our terms and conditions and click the agree button to confirm that you have entered into a hire agreement with us and that you agree to our terms and conditions. You can, of course, download out terms and conditions and hire agreement and return it to us by post. The terms and conditions and hire agreement form is available to download from our services page or by clicking here.
Do I need to know definite numbers when I book?
No! All we ask for is a rough idea of numbers-we know from experience that numbers tend to increase as you get closer to the date.
How far in advance should I book?
We recommend booking at least six months in advance and will take bookings up to three years in advance. We find that popular dates do tend to book up very early.
Do you offer packages or discounts?
We offer a wide range of packages to meet all budgets and are happy to create a custom package for your special day. We offer a 10% discount for events between the months of October through to March. Please note that we charge full price for Valentines day and the Christmas and New Year periods. We offer our services on Christmas (24th, 25th and 26th December) and New Year (December 31st and January 1st) at an additional charge.
What are Helles Belles Wedding Hire terms and conditions?
We have terms and conditions which can be downloaded as a PDF here.